Refund policy
Our Policy
We are unable to accept returns or exchanges for change of mind or incorrect sizing.
We strongly encourage you to review our size guide carefully before placing your order. If you have any questions about fit or sizing, contact us before ordering and we will be happy to help.
Damaged or Defective Items
In the unlikely event that your order arrives damaged, defective or incorrect, we will resolve this for you promptly and without question.
To raise a claim, contact us within 14 days of receiving your order at support@belvarri.com with the following:
- Your order number
- A clear description of the issue
- Photographs of the damage or defect
We will review your claim and issue a full refund where applicable.
Store Credit
While we are unable to offer refunds for sizing or change of mind, we understand that things do not always work out as expected. In exceptional circumstances we may offer store credit at our discretion — please contact us and we will do our best to find a resolution.
Contact
For any queries regarding your order please contact us at [email address]. We aim to respond to all enquiries within 24 hours